The Babcock Fitzroy technical writing team has over 20 years of experience in writing for engineers, shop floor operators, IT professionals and defence personnel.
Professionally written documents often deliver the following benefits:
- Increase in sales
- Reduction in service engineer call-outs and subsequently shorter down times
- Reduction in learning time
- Reduction in operator skill levels
- Improvement in spare parts identification.
What is Technical Writing?
Our technical writers create documentation for a technology. They are responsible for writing text that is accurate, readable, accessible, and helpful to its intended audience.
Technical writing, a subset of technical communication, is used in fields as diverse as science, the aerospace industry, robotics, consumer electronic products such as televisions or mobile digital devices, software, computer hardware, and many others.
Role of Technical Writing
Technical communications are created and distributed by most employees in service organisations today, especially by professional staff and management.
Writing well is difficult and time-consuming, and writing in a technical way and about technical subjects compounds the difficulties. The point of communications is to disseminate useful information. To be useful, information must be understood and acted upon. This is where the Babcock Fitzroy technical writing team can help.
Effective communications require quality content, language, format, and more. To present the appropriate content the technical writer must understand their audience and writing purpose.
If a document does not communicate the information that the writer intends the reader to understand, then the communication is meaningless.
The Babcock Fitzroy technical writer takes a personal interest in making the extra effort: looking credible is as important as being credible and getting results in business. Respect and credibility of the writer are integral to effective communication. Readers will not trust the information from an author if they do not believe that author is a valuable source of information or the purveyor of worthwhile ideas. Furthermore, being respected is essential to being persuasive, a key ingredient in business.
Technical writing is most often associated with online help and user manuals, however, there are other forms of technical content which Babcock Fitzroy can create, including:
- Alarm clearing procedures
- Annunciator response procedures
- Assembly instructions
- Business Guides
- Getting Started cards or guides
- Maintenance and repair procedures
- Installation guides
- Network administrators' guides
- Network configuration guides
- Network recovery guides
- Policies and procedures
- Presentations
- Reference documents
- Release notes
- Reports
- Requirements documentation
- Specifications
- Technical papers
- Training materials
- Troubleshooting guides
- Tutorials (multimedia)
- User guides.
Contact the Babcock Fitzroy Technical Writing team for more details:
Stu Wilkie
Technical Writing Manager
Phone: +64 9 446 1751
Email: stuart.wilkie@babcockfitzroy.co.nz